Terms and Conditions

Effective Date: March 26, 2026

Welcome to Pike Plumbing LLC!

These terms and conditions outline the rules and regulations for the use of Pike Plumbing LLC’s website, located at https://pikehomeservices.com/.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use this website if you do not agree to take all of the terms and conditions stated on this page.

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1. Terminology

The following terminology applies to these Terms and Conditions, Privacy Policy, Disclaimer Notice, SMS Terms of Service, and all Agreements: “Client”, “You” and “Your” refers to you, the person logging on to this website and compliant with the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to Pike Plumbing LLC. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves.

2. Cookies

We employ the use of cookies. By accessing this website, you agree to use cookies in agreement with Pike Plumbing LLC’s Privacy Policy.

3. License

Unless otherwise stated, Pike Plumbing LLC and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may access this website for your own personal use subject to restrictions set in these terms and conditions.

• You must not republish material from this website.
• You must not sell, rent, or sub-license material from this website.
• You must not reproduce, duplicate, or copy material from this website.
• You must not redistribute content from this website.
• You must be 18 years of age or older to use this SMS service.

4. Payment Terms

All invoices must be paid in full within 30 days of issuance unless otherwise stated in writing.

5. Service Suspension and Reactivation

If payment is not received within 60 days of the invoice date, all services will be suspended until the outstanding balance is paid in full.

Reactivating suspended services requires administrative and technical effort. Therefore, a reactivation fee of $350 may be charged to cover the time and resources involved in restoring services.

6. Administrative Fees for Collection Efforts

Clients who fail to make timely payments may be subject to administrative fees to cover the time and resources required to issue reminders, follow up on overdue invoices, and process collections.

• These fees will be applied only in cases of habitual late payments and will be disclosed in advance on the client’s invoice.
• Administrative fees will be assessed based on reasonable collection costs and within North Carolina legal limits.

7. Intellectual Property & Service Licensing

Pike Plumbing LLC provides services on a subscription-based licensing model. Clients are granted a limited, non-transferable, and revocable license to use the websites, designs, and technologies developed by Pike Plumbing LLC while payments and agreements remain active.

Client Content vs. Pike Plumbing LLC Content:

• Client-Owned Content: Clients retain ownership of any content they provide, including logos, text, images, and branding materials.
• Pike Plumbing LLC-Created Content: Any custom content, articles, copywriting, SEO-optimized materials, graphic design elements, branding enhancements, or proprietary frameworks developed by Pike Plumbing LLC remain our intellectual property unless a separate written agreement states otherwise.
• License to Use: Clients receive a non-exclusive, revocable license to use content created by Pike Plumbing LLC during the duration of our working relationship. Upon termination of services, clients may not use, resell, or distribute our proprietary content, designs, or optimizations without express written permission.

8. SaaS Platform and Licensed Software Access

Pike Plumbing LLC may provide access to software platforms, CRM systems, automation tools, portals, dashboards, communication systems, and other SaaS environments as part of its services.

Access to these systems is provided on a licensed, subscription-based basis and does not transfer ownership of the software, system architecture, automation workflows, templates, or platform configurations.

• Licensed Access: Clients receive a limited, revocable, non-transferable license to use the systems while services remain active and invoices remain current.
• No System Ownership: Clients do not obtain ownership of system structures, automation logic, CRM pipelines, funnel frameworks, SaaS templates, dashboards, or configurations created by Pike Plumbing LLC.
• Third-Party Platforms: Many services rely on third-party platforms, infrastructure providers, or software vendors. Pike Plumbing LLC is not responsible for outages, service interruptions, pricing changes, or policy modifications imposed by these providers.
• Account Access: Access to SaaS systems may be suspended or revoked if services are terminated, invoices remain unpaid, or platform policies are violated.
• System Replication: Clients may not duplicate, copy, reverse engineer, replicate, or redistribute automation systems, funnel structures, templates, SaaS configurations, or proprietary frameworks developed by Pike Plumbing LLC.

9. Project Termination & Asset Transfer

Upon account termination, Pike Plumbing LLC will provide an XML export of the website’s basic content, which a professional developer can use to reconstruct the site.

However, proprietary assets including but not limited to custom-built designs, SEO-optimized content, branding elements, website frameworks, backend development tools, automation systems, and integrations remain the exclusive property of Pike Plumbing LLC and will not be transferred.

10. Right to Refuse or Terminate Service

Pike Plumbing LLC reserves the right to refuse, suspend, or terminate service at our discretion, including but not limited to the following circumstances:

• Non-Payment
• Violation of Terms
• Abusive Behavior
• Misrepresentation
• Business Conflicts

Termination due to non-payment or violations of terms may occur without prior notice where permitted.

11. Limitation of Liability

To the fullest extent permitted by law, Pike Plumbing LLC shall not be liable for any indirect, incidental, special, or consequential damages including lost profits, lost data, or business interruptions.

12. Force Majeure

Pike Plumbing LLC shall not be liable for delays or failure in performance due to events beyond reasonable control including natural disasters, cyberattacks, outages, or changes in laws.

13. Refund & Dispute Resolution

All payments made to Pike Plumbing LLC are non-refundable unless otherwise stated. Disputes must be resolved via arbitration in North Carolina under AAA rules.

14. Confidentiality

Both parties agree to keep confidential all non-public information exchanged including business strategies and proprietary website structures.

15. Acceptable Use Policy

Clients using our hosting services or managed systems must adhere to ethical and legal use of digital resources.

16. Payment Methods for Habitually Late Clients

• Clients who consistently fail to make timely payments may be required to pay via check instead of credit or debit cards.

Pike Plumbing LLC
1235 New Stock Rd
Weaverville, NC 28787

17. Delinquent Account Payment Method

In the event an account becomes past due or billing is disputed, Pike Plumbing LLC reserves the right to require payment via ACH, wire transfer, or check for any outstanding balances, reinstatement fees, or future services. Credit card payments may be restricted or declined for disputed or delinquent accounts. Services may be suspended until payment has cleared.

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SMS Terms of Service

By providing your mobile phone number and opting in through our website forms, scheduling tools, or written agreements, you expressly consent to receive SMS text messages from Pike Plumbing LLC.

Program Name and Description

Pike Plumbing SMS Notifications may include appointment confirmations, reminders, project updates, account notifications, and customer support responses.

Message Frequency

Message frequency may vary depending on your interactions with us.

Message & Data Rates

Message and data rates may apply based on your mobile carrier plan.

Opt-Out Instructions

You may opt out at any time by replying STOP to any message.

Rejoining Instructions

You may rejoin by submitting a new form or requesting messaging again.

Help Instructions

Reply HELP or contact:

Phone: 828-772-9837
Email: jarrod@pikeplumbingnc.com

Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

Privacy Policy

Your information is handled according to our Privacy Policy:

Privacy Policy

Compliance with Industry Standards

Pike Plumbing LLC administers messaging in accordance with applicable messaging industry standards.

Legal Compliance Note

Consent to receive SMS messages is not a condition of purchase. Pike Plumbing LLC may modify messaging services as necessary to comply with regulatory or carrier requirements.